CITY EXPRESS BY MARRIOTT CIUDAD DEL CARMEN, Ciudad del Carmen – A Smart Stay in the City
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Key details
About the Hotel
Av. Juarez 1 Col. Justo Sierra.,
Ciudad del Carmen,
Mexico,
21114,
Campeche
Rooms & Amenities
City Express by Marriott Ciudad del Carmen offers 129 air-conditioned rooms with free Wi-Fi, cable TV, and private bathrooms equipped with showers. Rooms include blackout drapes, irons, and toiletries. Some rooms feature minibars and tea/coffee makers. The hotel has elevators and accessible routes for guests with mobility needs.
Dining Options
A complimentary continental breakfast is served Monday to Friday from 6:00 AM to 10:30 AM. Nearby, La Pigua serves Mexican and international dishes. Plaza Zentralia, a short walk away, offers souvenirs and local gifts.
Leisure & Facilities
The hotel has an outdoor pool and a fitness center. Playa Norte beach is 80 meters away. Guests can visit the Municipal Zoo (0.5 km) or explore the fishing port and downtown attractions.
Location & Transport
The hotel is 5 km from Ciudad del Carmen International Airport. It is near the Mexican Institute of Petroleum and the Dowell Schlumberger Industrial Plant. Key landmarks include the Church of Nuestra Señora del Carmen (2.5 km) and the Victoriano Nieves Céspedes Museum (2.5 km).
Services & Accessibility
A 24-hour front desk, business center, and meeting rooms are available. Free private parking is provided. The hotel has accessible entrances for the pool, fitness center, and public areas. Dry cleaning and a front-desk safe are also offered.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Free shuttle service
Housekeeping
Dry cleaning
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Av. Juarez 1 Col. Justo Sierra.,
Ciudad del Carmen,
Mexico,
21114,
Campeche
Map view
Av. Juarez 1 Col. Justo Sierra.,
Ciudad del Carmen,
Mexico,
21114,
Campeche
City landmarks
Museum
Museo Victoriano Nievez
1.5
mi
Malecon Ciudad del Carmen
1.8
mi
Calle 31 s/n
Iglesia de Nuestra Senora del Carmen
1.7
mi
Art object
Stella Maris
1.8
mi
Church
Iglesia Del Jesus
1.9
mi
Av. 10 de Julio s/n
Zacatal Bridge
2.7
mi
Nearby
Beach
Playa Norte
1100 ft
Av. Heroes del 21 de Abril Col. Playa Norte
Zoologico Municipal
1900 ft
Restaurants
Sensei
100 ft
Av. Paseo Del Mar Centro Comercial Punta Norte
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 14 reviews
8.6
8.6/10 based on 915 reviews
Harold
United States,
January
2025
8.2/10
I had a pleasant one-night stay at this hotel. The check-in process was straightforward, and I was pleasantly surprised by the breakfast, which included tasty options like fruit and eggs. The room was basic but tidy and comfortable. However, the lack of an on-site restaurant and limited room service options was a bit inconvenient, and unfortunately, the seafood place didn't answer when we called. Overall, great value for the price!
Rooms
8.0
The room was basic, tidy, and comfortable, perfect for resting after a long day.
Service
9.0
The staff was very accommodating and helpful throughout my stay.
Location
9.0
The hotel is conveniently located near the beach, which is great for jogging or walking.
Dining
8.0
The complimentary breakfast surpassed my expectations with a nice variety of options.
Facilities
7.0
The hotel had a cozy feel, and the amenities were adequate for a budget stay.
Charles
United States,
December
2024
6.2/10
The hotel boasts a lovely location right by the beach, making it a great spot for relaxing walks or jogs. However, I found the rooms to be quite basic and not worth the price we paid. While the breakfast was decent, the overall service, especially at the front desk, left a lot to be desired, which definitely impacted my stay.
Rooms
5.0
The rooms were clean but very basic. For the price, I expected a bit more comfort and amenities.
Service
5.0
The service was quite poor, particularly at the front desk where staff were more interested in their phones than assisting guests. I encountered issues like missing towels, and it took quite a while to get help.
Location
9.0
The hotel is perfectly located right opposite the beach, which was fantastic for enjoying the sea.
Dining
6.0
Breakfast was okay but not outstanding. It was the only time I saw staff actually doing their work efficiently.
Facilities
5.0
The facilities were average and did not impress me. There's a real lack of additional amenities.
Paul
United States,
December
2024
7.0/10
The hotel is located in a prime area, just steps from the beach, which made it really convenient. While the rooms are clean and basic, there were a few issues such as a broken door handle. The staff could use some training, as the check-in process was a bit frustrating. Though the pool was a nice perk, the dining options weren't the best, but the breakfast included was decent enough.
Rooms
7.0
The rooms were clean but very basic; the door handle was broken.
Service
5.0
The check-in process was frustrating due to uncooperative staff.
Location
9.0
The hotel is in a great spot, just steps away from a rocky beach.
Dining
6.0
The breakfast was basic but included; other options were overpriced.
Facilities
8.0
The pool area was nice and well-kept.
Lee
United States,
December
2024
6.6/10
I had a basic stay at City Express, with clean rooms and a nice pool area. However, the check-in process was frustrating, and the breakfast options weren't worth it. The location is decent, close to the beach but with rocky access. While I appreciated the cleanliness and eco-friendly efforts, the service really needs improvement.
Rooms
7.0
The rooms were clean and basic but had a broken door handle.
Service
5.0
The service at check-in was lacking, but cleaning staff was trustworthy.
Location
8.0
The hotel is situated just across from the beach, which is convenient but rocky.
Dining
5.0
Breakfast was basic and included, but the warm items weren't worth the extra cost.
Facilities
8.0
The pool area was nice, and I liked the recycling efforts throughout the hotel.
Martha
United States,
November
2024
6.8/10
My stay at this hotel had its ups and downs. While the location was convenient with easy access to restaurants and attractions, the service left much to be desired. The room was clean but pretty basic, and the amenities were limited. I appreciated the pool area, but it felt a bit underwhelming overall. The breakfast options were lacking, making the overall value questionable.
Rooms
7.0
The room was clean but very basic, which served its purpose for a short stay.
Service
5.0
The staff could really use some training to improve their service approach and responsiveness.
Location
9.0
The hotel is in a prime spot with restaurants and the beach nearby, making it easy to explore the area.
Dining
5.0
The breakfast options were not appealing, and the additional items weren't worth it.
Facilities
6.0
The pool area was nice, but the overall facilities felt quite simple and lacking.
Herbert
United States,
November
2024
7.2/10
I had a great experience at this hotel, especially with its commitment to sustainability, which I find very impressive. The location is just a stone's throw from the beach, making it ideal for those who enjoy coastal views. While the rooms were decent, I did find some areas for improvement, like the slow Wi-Fi and the need for better elevator access. Overall, it was a pleasant stay, and I appreciate their green practices.
Rooms
7.0
The rooms were clean and adequately spacious for my needs, but I felt they could benefit from a few more amenities.
Service
6.0
The service had its ups and downs; while some staff were diligent, others could be more welcoming, particularly at the front desk.
Location
10.0
The hotel is positioned perfectly just in front of the beach, making it convenient for beachgoers and those wanting to explore the area.
Dining
7.0
Breakfast was included and surprisingly tasty, though options were somewhat basic.
Facilities
6.0
The facilities are generally fine, but the elevator was a bit of a hassle to use with the key card.
William
United States,
November
2024
7.2/10
The hotel is situated in a fantastic area, just steps away from the beach, and I was pleased to see a strong commitment to recycling throughout the property. The environment was beautiful and clean, featuring well-maintained gardens. However, the service during check-in could definitely use improvement, as staff seemed somewhat unfriendly and unhelpful at times. The breakfast was basic but enjoyable, although it could use a bit more variety. Overall, it's a unique experience with some great eco-friendly touches.
Rooms
7.0
The rooms were clean and very basic, though the handle on the outside door was broken.
Service
5.0
Check-in was frustrating as the staff appeared disengaged and needed better training.
Location
9.0
The hotel is located in one of the best zones of Ciudad Del Carmen, just a few feet from the beach.
Dining
7.0
Breakfast was included and basic, but very tasty.
Facilities
8.0
The pool area was nice and a good addition to the hotel, especially given the rocky beach across the street.
John
United States,
October
2024
7.0/10
I had a pleasant stay at this hotel, enjoying the clean and quiet environment, and the free breakfast was a nice surprise with tasty options. However, the check-in process was frustrating, and there was no restaurant on-site, which limited dining choices. Despite these hiccups, I appreciated the decent facilities and would definitely consider staying here again.
Rooms
7.0
The room was tidy, basic, and comfortable for a restful night.
Service
5.0
The service could use improvement as the staff seemed unaccommodating during check-in.
Location
8.0
The hotel is conveniently located near some nice restaurants and just a stone's throw from the beach, though the beach itself had rocky areas.
Dining
7.0
The complimentary breakfast was a delightful surprise with more options than I expected, but the room service options were limited and unresponsive.
Facilities
8.0
The pool was a nice addition, making up for the rocky beach across the street.
Austin
United States,
October
2024
7.0/10
This hotel is perfectly located near the beach, with lots of attractions and restaurants around. The staff were friendly and welcoming, and I loved having the option to choose my room. However, the breakfast left a bit to be desired, and the room I stayed in was on the smaller side, which might not be ideal for everyone.
Rooms
8.0
The room I stayed in had a single bed and was small, but it was perfect for my business trip. I appreciated the ocean view from the top floor.
Service
6.0
While the staff were friendly, I felt that the service could have been more attentive, especially regarding room necessities like towels.
Location
9.0
The hotel is conveniently located just opposite the beaches, with easy access to public transport and nearby restaurants.
Dining
5.0
Breakfast was included, but it was quite basic and not very appetizing, which was disappointing.
Facilities
7.0
The hotel's facilities were adequate, but nothing stood out as exceptional aside from the beach proximity.
Great location
Basic breakfast
Emily
United States,
October
2024
7.2/10
I had a pretty good stay, especially considering the hotel is right in front of the beach, which I loved! The room was clean and spacious, and while the breakfast was decent for the price, the dining options outside were limited. The Wi-Fi was a little slow, which was a bit frustrating, but overall, I got what I paid for.
Rooms
8.0
The room was clean, spacious, and had decent amenities.
Service
6.0
The cleaning staff was reliable, although there were some privacy concerns.
Location
9.0
The hotel is conveniently located just in front of the beach, making it ideal for beach-goers.
Dining
7.0
The included breakfast was tasty, with options like fruit, chilaquiles, and eggs, but dining options beyond that were limited.
Facilities
6.0
The hotel offered basic facilities, but the Wi-Fi was slower than I expected and one of the lifts needs improvement.
Clyde
United States,
August
2024
7.6/10
I had a wonderful time at this hotel, with its prime location just steps from the beach and close to many restaurants. The staff was quite professional, but I did experience some issues at check-in that could use improvement. My room was small but had an amazing ocean view, making it feel special. The facilities, especially the pool, were nice, though I wish the breakfast had more variety. Overall, it's a clean and eco-friendly spot that I'll definitely consider revisiting.
Rooms
8.0
The room was small but had an awesome ocean view, perfect for my business trip.
Service
6.0
While the staff was professional, the check-in process was a bit frustrating and could be friendlier.
Location
10.0
The hotel is ideally located near the beach, restaurants, and attractions, providing easy access to everything.
Dining
7.0
The breakfast was basic but delicious, although I would have liked more options.
Facilities
7.0
The pool area was nice, but the beach nearby was rocky, which wasn't ideal for swimming.
Prime beach location
Check-in issues
George
United States,
August
2024
6.8/10
I had a mixed experience at the hotel. While the location is perfect for beach lovers and the facilities like the pool were enjoyable, the service could definitely use some improvement. Check-in was frustrating, and the dining options weren't as appealing as I'd hoped. Nevertheless, the price was reasonable for what I got.
Rooms
7.0
The room was clean and basic, but the door handle was broken, which was a bit annoying.
Service
5.0
While some staff were accommodating, others seemed unbothered during check-in, which was disappointing.
Location
9.0
The hotel is ideally located right by the beach, making it great for walks and relaxation.
Dining
5.0
The included breakfast was okay, but I wouldn't recommend the warm options for the price.
Facilities
8.0
The pool area was nice, a pleasant contrast to the rocky beach across the street.
Samuel
United States,
August
2024
7.2/10
I recently stayed at the City Express hotel in Ciudad del Carmen, and it was a clean and comfortable place, especially with its amazing location right across from the beach. While the breakfast was decent and included, the service was a bit lacking, with staff not being as attentive as I expected. The pool was a nice bonus for cooling off during my stay in the heat. Overall, it's a good deal considering the price, but improvements in service would make it even better.
Rooms
7.0
The rooms were basic but clean, meeting my needs during the stay.
Service
5.0
The service was underwhelming, particularly with front desk staff who seemed distracted.
Location
9.0
The hotel is perfectly located just across the street from the beach, which is fantastic.
Dining
7.0
The breakfast was quite basic yet tasty, and it was nice that it was included.
Facilities
8.0
The pool area was appealing and well-kept, great for relaxing.
Nathan
United States,
July
2024
7.8/10
I had a nice stay at this hotel, especially for the price. The rooms were clean and comfortable, perfect for a short rest. I really enjoyed the breakfast options, which exceeded my expectations. However, the service left something to be desired, especially during check-in. The hotel is conveniently located next to a few great dining options, but the lack of an on-site restaurant was a minor drawback.
Rooms
8.0
The rooms are tidy and comfortable, providing just the basics for a good night's sleep.
Service
5.0
The service was a bit lacking during check-in, with staff seeming disinterested and untrained.
Location
9.0
The hotel is conveniently located near the beach, making it easy to enjoy some sun and sand.
Dining
9.0
The breakfast was a pleasant surprise, featuring fresh fruit, chilaquiles, and eggs alongside the usual options.
Facilities
8.0
The pool was nice and provided a good escape from the rocky beach across the street.